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Customer testimonials - see for yourself!
Saturday, August 11 2018 6:26 pm
I just wanted to do a shout out to you guys for putting my stereo in today...rapt with it! so glad to get rid of the shitty japanese crappy thing that was in there that i put up with for 3 weeks!! lol and a special thanks to Courtney for her great car stereo knowledge and arranging it all...
Tuesday, July 31 2018 10:46 am
I visited Abtec a month ago to demo some speakers. I was really impressed by the patient of Jeremy when helping me to try every items available in store. I came back yesterday and again, he helped me with my decision. Order a KEF LS50W with a special price and receive it next morning. That's super fast. If you planing to buy some hifi stuffs, come to Abtec and you know you're in good hands.
Thanks Abtec, thanks Jeremy. I will definitely come back this place.
Tuesday, 10 April 2018 9:41 am
Excellent Customer Service! Good afternoon. I would like to thank your team at Abtec for the outstanding customer service I received at various times last week. Firstly, Courtney had excellent in-depth knowledge which helped me to decide on which AV receiver best suited what I wanted. She spent over 15 minutes on the phone with me trying to trouble shoot the problem with my previous Home Theatre set. This was before I had even said that I was going to buy something from your store. Once I came into the store, again, Courtney talked through the trouble I was having with my Samsung home theatre set. She gave me a few options that would cater for what I wanted.
The vehicle tech that I spoke to briefly, I think his name was Matt, also helped with a few questions I had about speaker connections. I also had a technical discussion with another one of your sales team, I fail to remember his name unfortunately. His knowledge was far beyond anyone I have previously spoken with about home theatre systems. He spent quite some time talking me through various setup options and how to best configure my speakers at home. I came away from the store with a much greater knowledge than when I came in. I had a Yamaha AV receiver ordered for me and I was told that it would be delivered on Friday. Unfortunately, the courier didn't have the same customer service as your team, as I visited your store again on Sunday and I was told that the AV receiver still hadn't shown up. The team on Sunday showed the same great service as the people I saw on Wednesday last week. I can't remember the name of the guy I spoke too but he was very apologetic that the AV receiver still hadn't shown up. I asked if there were any speaker sets that included that particular AV receiver and I was told that Yamaha did make one but that there most likely wasn't any in stock. He went to see if there was and luckily there was one left. I also spoke to Wendy and a second female staff member whose name I'm not sure of. Both of these staff members were very helpful and friendly. The second staff member even helped me take the Yamaha theatre boxes to my car. The customer service I experienced all week was excellent and I will definitely tell my friends how great your company is.
I work as an Electronic Technician instructor in the NZ Army so a lot of the guys I teach are into electronics and car audio. Thank you once again for all the help you gave me. My new Yamaha home theatre system is amazing. The sound quality is far more than I expected.
Best regards Euan Flawn.
Thursday, 15 February 2018 10:56 pm
Extremely pleased with the service receiving the item I ordered the very next day. Very impressive service and would highly recommend you to friends and family. Keep up the great work.
Friday, 20 October 2017 7:49 pm
Super super happy with the sound system we received for our wedding.. was shipped and delivered on the same day! Thank you guys sooo much... bring on the party!
Monday, 1 May 2017 10:44 am
I was wanting to purchase a car stereo Head Unit in Whangarei. I tried the 2 big Auto Accessory Retailers in town and was unimpressed with service at both, so came home and checked trademe and found what I wanted at a good price and it turned out to be Abtec. Abtec were also helpfull in selling me the required wiring harness and the website rocks. Very pleased with the service.
Friday, 7 April 2017 10:09 pm
After Abtec pimped out my Evo 9 a few years back, the results were unbelievable, to think you could make car audio sound that good ! So when it came time to set up my new home for music and home theatre I knew who to ask. Ashley recommended Klipsch speakers to go with my amp, we went with RP280's, centre and surround's. I cannot believe how good it sounds, for music it rocks ! and movies you just have to experience how good it can sound. Thank you Ashley and Abtec for great advice and a sharp deal - again.
Thursday, 30 March 2017 7:57 pm
Amazing service. Right through the process from discussing options to installation the service was above and beyond. Getting an input for my Bluetooth in my vehicle the team were so helpful and patient as I worked through understanding how they would do it. Installation was neat, on time and within budget. Abtec will be my goto company now, awesome crew and service, thanks team.
Wednesday, 29 March 2017 9:17 am
Abtec delivers what they promise. Great products with equally as good service. I placed my order online, received confirmation within minutes and was notified when the products had been shipped. It was a flawless arrangement and I could not have been happier with the service. 10/10 guys. Keep up the great work!
Tuesday, 7 March 2017 8:38 am
Hi Courtney The remote arrived today and my husband says it's perfect - not too big and works well with the Alpine INE-W960 ! Many thanks for your recommendation and for the pens and lanyards - much appreciated. If the need arises, we'll definitely do business with Abtec again and would recommend it highly to anyone looking for Audio gear. Again, many thanks for your personal attention and advice. Kind regards & cheers.
Tuesday, 28 February 2017 2:05 pm
Hi Team, Awesome customer service from Wendy who is surely a great asset to your team. Needed a product an enquired online, received a prompt response and continual updates with how she could help me. Wendy even went the extra mile so as to locate pieces that weren't readily available at her disposal so that I could receive them in the same order delivery. Subsequent seamless transaction made the purchase hassle free. Highly recommend that anyone looking for anything from Abtec not hesitate and contact them right away. Would gladly deal with Wendy and the Abtec team again in a heartbeat. Cheers for all your assistance Wendy, keep up the great work! :)
Saturday, 25 February 2017 2:55 pm
Hey Abtec, I had new rear speakers (Polk, 4") installed on Friday - and forgot to test them in the store (I was in a rush - had to get home to help with young kids and all that). Just want to say that they sound AWESOME. So my thanks to the installer (George) and salesperson (Courtney). Even with the top down on the motorway I can enjoy the music :)
Saturday, 4 February 2017 1:04 pm
Absolutely Brilliant I'd just like to say a massive thank you to the abtec team for being so quick at responding to my previous email and also the support that Wendy gave me over a voicemail she left on my phone. Will definitely purchase from your website again. Highly recommended! Many thanks Mitchell Anderson Student Bachelor of Performing Art, National Academy of Performing Art.
Wednesday, 30 November 2016 8:58 pm
We purchased some Energy speakers from Courtney at Abtec recently. They are working well and sounding great. An excellent buy and really impressed by the friendly, helpful customer service from the Abtec team ! Thanks so much.
Kevin McCashin and Fiona Scott
Thursday, 20 October 2016 1:43 pm
Bought a Cerwin Vega Vpas10 powered sub, great product and overnight delivery as promised would definitely buy from Abtec again...also best price...thanks for the fast delivery and great price Abtec.
Tuesday, 23 August 2016 9:47 pm
Hi Ashley, thank you for your recommendation on the JBL Onbeat Micro docking system. I am very impressed with the quality of sound it gives out compared to our old Sony RDP-M5iP docking system. It has a much fuller, clearer sound & the mid range & bottom end is much better. Will definately recommend to others to purchase from Abtec Audio Lounge. Excellent delivery time also.
Friday, 19 August 2016 9:42 am
TOTALLY RECOMMEND. Man, You couldnt ask for better people to deal with. Professional and patient. I love that this is a family company and NZ owned. I needed advice for putting in a whole new stereo and speaker unit in truck and they helped me all the way. also primo prices. Big thanks to Courtney.
Saturday, 23 July 2016 1:45 pm
I'd like to thank the team for such great service. I had an alarm put my in mates car and after noticing a issue with heater control dimming when breaking a tech had a look for us and found that wires connecting boot wiring coming apart. We have now repaired this and it is working much better. Great service from a young lady in the showroom when I bought some Orion 6.5 and 6x9s.
Friday, 20 November 2015 9:33 am
Thanks Kimberley for how you and Barry were with handling my situation regarding the alarm. Small things like these make life easier especially when done in the right way. Barry was a complete good fella and you were so nice.
All the best Jase.
Wednesday, 18 November 2015 5:41 pm
Hi Kimberley, I just want to pass on my sincerest thanks to you and the team at Abtec. Given that I had to change car and then change stereo it would've been understandable if you all were happy to see the back of me but instead you all helped me out and sorted a new stereo with absolutely no fuss or worry and then matched the price of the other one. I work in retail and I completely understand how frustrating some customers can be but yourself and the team are an absolute credit to Abtec and I will definitely be back for more upgrades soon.
Thanks again, Kane Mullen
Saturday, 5 September 2015 7:02 pm
Hi guys, after so many changes to my sound system it has never been right, I brought my car in hoping this can all be sorted and be 10x better. When I picked up my car I was so shocked, I was smiling from ear to ear and could not stop. it now sounds 100x better than I could have ever imagined and is still getting better and better. Thank you all for your help and finally have the best sounds ever. Stephanie Berlips
Thursday, 21 May 2015 8:56am
Good morning Darryl I am writing to first of all thank you for the job yesterday. The unit is everything I wanted and more, well done. Also for the advice you tried to give me which I didn’t take on my first and second visit. I have had a learnable lesson which I should have known because I tell my customers don’t buy cheap and buy from a reputable firm Any way I have hopefully learnt my lesson and will certainly tell others of the wonderful service and advice you gave me. Once again well done to you and the team and a huge THANK YOU Have a nice day Kevin Philott.
Tuesday, 19 May 2015 7:16am
Gidday Darryl, Just wanted to say thank you very much, I'm very happy with the finished product and the service I received. Keep it up :)
Thursday, 7 May 2015 6:18pm
After 1st visiting the store last weekend for a swap out of my speaker's on my Harley Davidson, I was guided by the knowledge and confidence offered by the team. What transpired can only be described as brilliant! This job had multiple challenges with space, output, clarity requirements and lastly the requirement for the setup to be able to cope with being exposed to the elements at 100kmph for extended periods of time (as you would expect on a motorcycle) THE obstacles were easily remedied and cost effective and workable solutions were offered and accomplished. Knowledge IS power and these guy's have got the power! Totally happy with the work they did and very happy with the price.
Thursday, 23 October 2014 8:45am
Called up Abtec in the morning to see if I could get a new headunit installed. They squeezed me in for the afternoon. When I arrived I was greeted by a super friendly Darryl who showed me to their awesome waiting room (aka demo lounge). Even though he said an hour, my install was done in 30 minutes. Price was as quoted. You couldn't get better service anywhere else!
Monday, 22 September 2014 2:38pm
Big Thanks to all the crew at Abtec, Having bought a few pieces of DD car audio equipment from ABtec, I decided it was time to upgrade my home audio to get the best in both worlds (on the road & in the comfort of my home) There was no questioning where I needed to go to obtain top quality audio gear. ABtec was definitely at the top of my list (actually they were the only company on my list!) for many reasons, the main one being that Ashley definitely knows his stuff, having had 33 years in the business!! I had been eyeing up the JBL ES90-BK's since ABtec were in their last store, listening to them in the new Home Theatre room at the new store, just confirmed that I had to have them! What better way to compliment the new front floor standing seakers, than a pair of ES30 Bookshelf speakers right? The sound from the Floor Stander speakers has been nothing short of spectacular, they produce rich full bass tones, amazing mid tones and crisp highs - without getting too bright. The rear bookshelves compliment the fronts perfectly whilst watching movies, although I now require one of the new Sony STR-DN1050 Recievers to gain more from them. I can't wait to be able to get back in to see the guys at ABtec for another fix of Audio Equipment. Thanks again to you all for the outstanding customer service. Special Mention to Darryl & George for connecting the reverse camera on my vehicle last Friday.
Monday, 06 June 2014 7:52pm
Big thanks to Ashley and Lance for all the help and great advice. I've bought a Number of car stereo gear from the boys at Abtec, my most recent is an awesome little custom digital desigin 1508 sub already sounding great and not even fully run in. Now my car system is done ill be going to see them for my home audio gear. Would not shop anywhere else.
Thanks heaps Chris the plumber
Monday, 02 June 2014 6:40pm
Wow is an understatement on how happy i am with the subs rebuild. Great level of service and response to any questions i had before hand and during plus i even got some photos of the progress of the rebuild. Will keep in mind for any future rebuilds as i just love the SC.
Monday, 02 June 2014 6:55am
Abtec is a great place to get all your car audio and alarm gear. Great prices and great people working there Even for before or after sales, quotes and advice care. They have a great range of products and brands from car to home.
Saturday 31 May 2014, 3.11pm
This day and age, it is so hard to find a company with a TRUE sense of customer service! Having worked in retail for many years I know first hand good vs bad customer service, THIS is why I chose and continue to choose Abtec for my Audio (both car, and personal) needs. >From the first to the latest purchase I have had nothing but good experiences dealing with both Ashley and Lance, they truly know and LIVE their field. Abtec know that customer service does not stop the moment you leave the store, they truly care that the customer leaves not only with the product the need, but ALSO with a sense of welcoming and friendship. I overwhelmingly recommend Abtec for ALL of your audio requirements.
Regards, Aaron [OUTLWD] Bublitz
Friday, 30 May 2014 11:55pm
For all guys and girls if ya looking for audio look no further, Ashley, Lance and the install crew are the know how can do fellers, bringing some of NZ loudest cars and helping others steep into the spotlight, if ya after Sound Quality or SPL, they can help. I've used Abtec for many years now from my home audio, personal audio and my pride and joy "car audio",I was looking for some hard hitting bass and fast so 10" where it and my 2 DD1510s look small they pack a punch competing against 12" 15" 18" and i will always remember the first time they run in i was speechless and no one would believe they where 10", and then with the help of the boys at Abtec a full Highs and Mids upgrade was done 3 From VO series to standard DD components and 6X9s, and DD amps it was in the end one extremely Low and ear piercingly loud system, and this day on a new projects on motion with help and advice with the guys at Abtec. Cheers Mates Ryan D Lower South Island Basshead
Wednesday, 28 May 2014 7:32am
Hey Ash Just wanted to say thank you again and to all the guys at Abtec for helping me out, there isn’t a word in the dictionary that can describe how thankful I am to you guys, I have learned many things form the team and it’s been a massive help towards my project of having a crazy loud sound system in my car. My new Digital Designs 9921 is still going nuts and I’m still turning many heads when I cruse through town with my VO speakers. It has been a really awesome experience coming to you guys and in my opinion the best customer experience I’ve had from an audio shop, you guys really care about the gear you selling and I can tell you want people to have the best experience with audio.
Thanks again, Leon
Wednesday, 28 May 2014 7:32am
Just want to say cheers to ashley and the Abtec team for all their help over the years, i’ve just done some upgrading on my system and ashley was very excited to help out with what he could. the team are always cheerful to deal with and that will definatly be what will bring the customers in the door.. i also compete in the NZ DBDRAG events and would like to say thankyou to ashley for the continueing on of the soundoff events nz wide..we all know that it costs alot of money to continue it on but we all really do apreciate your efforts in hosting as many events as possible. hope for many more years of good business.
Wednesday, 28 May 2014 7:31am
Hi Ashley I will like to take this opportunity to thank you for all the help you done for me, if its wasn’t for you i wouldn’t been where i am right now running the world loudest gears Digital Design, is been an awesome brand to me and i will keep it all day!!!, plus your service bloody brilliant no one can do what you were doing now which is helping people and that’s why i admire you and your team, i know there’s more brand out there but i find Digital Design is top of my list, plus im looking upgrading for DD9915 when im ready and again thank you Ashley and team abtec for everything much appreciated.
Wednesday, 28 May 2014 7:29am
What can i say...... Im very greatfull for the customer service, sound advise & friendship from the crew at Abtec. I was lucky enough to be the owner of the very first two 9918 series woofers released from DigitalDesigns, this was only possible because of Ashley's close relationship with DigitalDesigns USA & his awesome generosity. Abtec has a great showroom with exellent products, Lance is a bass addict himself so he can get you taken care of. I wouldnt hesitate to recommend the Abtec crew for all your car/home audio requirements, top quality products paired with great service & satisfaction.
Thank you Ashley, Lance & Abtec
Wednesday, 28 May 2014 7:28am
I have been purchasing car audio mainly through Ashley, the owner of Abtec since I met him at the soundoff a few years ago in Papakura, Auckland. He is always friendly and approachable and willing to negotiate with me to make sure that my needs are met. All the products have great prices and are very high quality. I have purchased a range of products including subwoofers, amplifiers, head decks, headphones, speackers and tweeters. Ashley, Lance the rest of the Abtec team make everything simple and stress free and they always go out of their way to make sure that I am provided with great customer service. They have all become good mates of mine and I am thankful for everything they have done.
Tuesday, 27 May 2014 6:13pm
Great bunch of fellers, friendly and helpful and always there to go that extra mile for ya, Ive brought products of them for a while now and every product i have had as been amazing and even better then mentioned over the phone, they guys know there audio, and comps/meets well they have brought the whole country together called (BASSHEADS) and started friendships and people helping people and also helping out the new comers to the true sound and feel of real audio.
Cheers Fellers :-)
Tuesday, 27 May 2014 5:50pm
The guys at abtec are the best in the country at what they do, they will not try sell you rubbish or the flashest stuff, they will sell you the stuff that meets your requirements and needs and budget. I've spent retail 10k+ with abtec and they have discounted all the stuff I have brought so much and the sound quiailty is so amazing on all the digital designs products that I have brought They also made me 2 boxes so far which are worth every cent :) , the build quality is the best, the sound quality is second too none I will personally never use anyone else too buy sound gear from, abtec by far is the best I've ever brought and even just got advice from, even tho I live in Palmerston North ... The 2 hour drive is so worth it too pick there brains and see all the amazing new gear they have All the workers at abtec are so helpful and know there stuff, they are like a second family too me and I can't say I've ever been treated like this from any other audio shop ever, highly recommended for everyone weather you want a new headunit or you want a set up fit for shows and sound offs.
Tuesday, 27 May 2014 5:47pm
Great service, friendly staff and prompt delivery. I'm extremely impressed with Abtec and i will always message Abtec if i ever need any help when setting up my equipment. :)
Tuesday, 27 May 2014 5:44pm
My car is constantly getting something new and it's awesome to go into abtec and have a nice chat and get all the help I need, have never had a problem and are always there when ever I have a silly question.
Thanks heaps guys.
Tuesday, 27 May 2014 5:35pm
Awesome bunch of guys, friendly as and great to deal with. Got a full sound system installed through abtec with no issues at all and done to a high standard. Highly recommend.
Tuesday, 20 May 2014 4:29pm
I thought I'd just say that they are a fantastic and friendly bunch of guys at Abtec car audio. They really go out of their way to get you exactly what you or your friends need at an awesome price. Since the first time I went to see Ashley and Lance at Abtec, I haven't even thought of going anywhere else. I have recommended them to many of my friends whom have been really happy with their workmanship and prices.
Monday, 18 November 2013 12:39am
I Recently moved over from UK, needed a new head unit for the 4x4 I just bought. Lance and his team clearly know the business inside and out, gave good advice and got me the best deal on the unit I wanted. Great team of guys, good selection of equipment, all round good service: would definitely recommend to anyone.
Tuesday, 17 April 2012 3:46pm
I recently purchased a subwoofer and amplifier for my car. I didn’t really have a clue about either of these products but the advice was excellent. Lance replied quickly to my emails and answered all my questions. He was also able to give me a great price. Shipping was quick as well and I have had no problems with any products I’ve purchased from here. I would thoroughly recommend abtec, they are fantastic. I know that I will never purchase any audio equipment for my car from anywhere else.
Wednesday, 7 March 2012 5:21 pm
I stopped by the Abtec store in Lower Hutt the other day to have a head unit installed in my car. Got to say I was very impressed by all the staff there Darryl, Shane and Lance and even more impressed by the service. (I know my car wasn't that clean when it arrived). While Darryl and Shane installed my head unit, Lance kept me entertain and was incredible knowledgeable about the products instore.
I'm well past the point where I spend more on my sound system than the car is worth and it was good to get advice on the sort of products that would give me good sounds quality without hurting the bank balance to much.
By the time the head unit was in, I'd added some great new JBL speakers to my shopping list for my car and was well on my way to a few other upgrades. The JBL's have an amazing sound.
I know the that for future car audio or alarm installs I wont be going past Abtec.
Wonderful staff, great service and good prices.
Monday, 20 February 2012 7:20am
I recently purchased a Boston Accoustics clock/radio from Abtec for my wifes birthday.She loves the retro look and great sound quality. The unit is also very simple to programme alarm times, radio stations etc. I was very impressed with Abtecs service and competitive prices. Abtec had the lowest price by far for this unit or anything like it. I would highly recommend Abtec to anyone and I will definitely make Abtec my first stop when purchasing audio equipment in the future.
Thanks to Lance and the team at Abtec.
Tuesday, 14 February 2012 3:44 pm
Thanks loads for an awesome trade, rec’d them fast and your reply via emails to check if I have rec’d my item is just a big bonus. Will trade with you again as this was the best trader I have come across. Thank you again. Customers will be happy to trade with you Lance!
Monday, 13 February 2012 2:31 pm
I just wanted to take the time to thank you for supplying me with my Alpine iDA-X305s headunit and to pass on how excellent, it truly is.
This is an absolutely amazing headunit! From the first time I was able to connect an iPod I knew I had the right headunit for the job. This is by far the easiest to view and use while driving. I have seen many people struggle to find and select songs through a headunit which can be very dangerous, however thanks to the alpines layout and screen you can do this so simply. The way the unit arranges songs/artists/albums identically to an iPod makes this by far the best layout I have seen! And for those who have a large song collection, this is no problem as it can quickly skip between the first letter of the artists/songs/albums for quick access without having to slowly scroll through everything. This makes it the perfect headunit for those who primarily use their iPods and USB’s as their source of music.
Now that I have matched the headunit with some amazing JBL GTO speakers (as per your advice) music has never been better!
It's been an absolute pleasure to deal with you! I hope many people will experience the same service I had!
Wednesday, 7 September 2011 2:00 p.m
A while back I bought a DVD head unit on layby through trademe off you guys. This morning I rang to sort out a payment and it was my distinct pleasure to deal with Amber. Having been a manager in the past I know how discouraging it is to hear only about the cock ups perpetrated by staff and to never hear about good service. So I thought I’d flick you this quick email.
Amber was a real pleasure to deal with. She was extremely efficient, really helpful, knowledgeable, professional, friendly, and a bit of a hard case to boot. She sorted out all my queries and is basically one of the best reasons I’ll be buying more bits for my car from you guys... I still have parking sensors and an alarm system to sort out and you guys will be getting the sales.
Amber is a real credit to your company Ashley and due to her service and attitude I have no hesitation at all in recommending your company to all the engineers… and car fanatics... in our hangar and further afield.
Many thanks for taking the time to read this and best regards to you.
Thursday, 5 May 2011 2:23 p.m
Just wanted to say a big thanks to Darryl who installed our new head unit today, in the rain. Quick, friendly and a good job done. Thanks, it is much appreciated.
Ps. you left a very large chocolate here which my children will be very grateful for.
Thursday, 23 September 2010 1:11 p.m
Many thanks for the fabulous IO Talk hands-free kit. I love it! It is great the way it uses the car stereo - with my old Blue Ant unit I had to turn down the music before I could answer the call; the IO talk does that for me.
A huge unexpected bonus is that the unit tells me if my phone is connected when I start the car….if it’s not connected it means I have forgotten my phone. That little bonus has saved me from missing calls as well as saving heaps of time otherwise spent going back for my phone (WHEN I finally realise I have left it behind).
Tuesday, 17 August 2010 7:03 p.m.
My wife and I would like to express our appreciation of the service that your company has provided to us. It was a small job, the sale and installation of a car audio head unit, but we were utterly impressed by the performance of Darryl at the office, and Brent your roving installation contractor.
Darryl kept us well-informed and followed up with the courier company when there was a missed delivery. Brent was just brilliant and really impressed with his readiness to get the job done and working in with Darryl regarding the missed delivery. In the end my wife drove to the courier office and was driving back through Petone when Brent contacted her and suggested that he install it by the side of the road because he was in the area.
These guys were a pleasure to work with and we are recommending Abtec to all our friends.
Brilliant. Just brilliant.
Thursday, 15 July 2010 9:49 a.m.
I wanted to pass on my thanks for your excellent service, advise and support.
Paul provided easy steps for me to set up payment and the delivery was very prompt.
I appreciated the advise provided when i was trying to understand what components would be better suited.
I found the questions that were asked were direct, straight forward and when it come to deciding what was best for me your team had already identified a solution that did suite my needs.
The support you provided after my purchase was also very much appreciated!
Very different to another store that i walked into as they did not ask what i was trying to achieve, and were pushing products that were unnecessary and excessive.
The result for me is that i have a product that provided quality sound that exceeded my expectations and i got the components for a price cheaper than the other store i was offering.
I am very impressed. Will happily recommend you to anyone.
Thanks to the team at Abtec!
Thu 10/06/2010 12:55 p.m
Kia ora Paul,
Just a quick email to say thanks for the great service! Using pricespy you guys had the lowest prices. I placed the order on a Tuesday afternoon and had a courier knock on my door early Wednesday morning with the head unit. I installed it later that afternoon and it works great. Being a 2010 unit it has a great sound and can directly connect to my ipod... using CD's to store music will very soon be old technology. My family and I are happy because now we can take the long trip to watch the All Blacks play and have a mean sound pumping along the way!
Abtec rocks! Thanks heaps!
Dr. Te Taka Keegan
Computer Science Department
University of Waikato
Tue 29/3/2010 2:50 p.m
Just to let you know that the headset has arrived. Thank you for your prompt service and for upgrading the unit.
I will be recommending Abtec to all my friends. Thank you again..
Tue 2/03/2010 10:19 p.m
I ordered a car stereo from Abtec at 2am on a night shift, paid via paypal and went home to sleep. By the time I was up at 4pm the stereo had arrived. I have no idea how you managed to pull that feat off given that it was a maximum of 14 hours from order to delivery and our house is hardly central nor easy to find. I'm rather impressed! Perhaps none of you sleep? Thanks so much, you're pretty much legendary.
By the way, I'm wanting a car immobiliser and keyless entry system fitted to my wee Toyota hatch (no alarm and it has central locking). Just wanting something pretty basic to foil car thieves. What sort of money would this cost me?
Thursday, 17 December 2009 1:03 a.m.
Just a word of thanks for the great service in getting my computer up and running again so quickly, I really appreciate that, so thank you very much. the computer has appeared to taken on a new lease of life, especially after all the MS updates have come thru.
All the Best for the New Year
Tuesday, 13 Oct 2009 6:02 pm
Thanks a lot for the efficient supply and installation of the new Head Unit. I really appreciated the excellent communication I received from both you and Darryl, and also Darryl's excellent installation. I'd have no hesitation recommending you to my friends.
Monday, 11 May 2009 2:43 pm
Thank you for the excellent service your company supplied me. I'm really impressed.
Looking forward to doing business with you again.
Tuesday, 21 April 2009 1:59 pm
The headunit is amazing! I installed it last night and it is brilliant. For $200 I doubt that you will buy a better headunit. I would give you 10/10 for service, 10/10 for shipping and 10/10 for the product!
I will also give you a good mention on nzicemag if you aren't already on there (I don't frequent it much, but do every so often).
Friday, 14 Nov 2008 3:04 pm
I ordered a Clarion head unit online a couple of weeks ago and had it installed via your mobile service.
It is great.
I see you like feedback, so here is mine.
1. The website is really good and clear and the ordering is easy
2. The convenience of a mobile installation service was what drew me to using you
3. The head unit arrived by courier the day after I ordered it - which is impressive. However, there was no-one home and the courier took it away again. That was a Friday and I had to wait until Monday to go and collect it. I don’t recall anything on the website to say that a signature was required on delivery – otherwise I would have given a different address.
4. The installer was able to come and fit the head unit the day after I had collected it – which was also impressive.
So overall I’m really happy with the service and would recommend you to others. The only thing I would suggest is make it clearer that there needs to be someone at the delivery address to sign for it. On reflection, I probably should have figured that out myself, but I have ordered other things online and they have been left on the doorstep.
Tuesday, 23 Sept 2008 4:38 pm
Absolutely wonderful service the grill arrived just now an in great shape and thankyou so much for the fruit bursts lollies an the poster of the evo that you sponsor I love evos so was great to get that as well.
So happy I will definitely be recommending you guys to my friends an family.
Cheers have a great day darryl.
Friday, 15 Aug 2008 09:38 a.m.
Just recieved it now. Thanks for the prompt service and also sorting out the credit card problem. And I'm sure my wife will appreciate the enclosed fruit bursts too.
Tuesday, 05 Aug 2008 15:15 p.m.
Great trade. Don't be sceptical about this company, I feel they have built a great reputation. I placed an order for a car headunit late one afternoon and it arrived the next day. I received e-mails throughout the purchase and was able to track the purchase from processing, shipping to delivery. I'll definite recommend and check out the excellent specials, much better than retail stores
Thursday, 29 May 2008 10:02 p.m.
Thanks so much,
this company is great! Never had such a hassle free trade.
Thursday, 13 December 2007 2:22 p.m.
We just wanted to say thanks for all your help with our new audio system. We looked at your web page ages ago & finally got around to placing an order. I couldn't believe how great your service is! I barely had a load of washing done & your installer was done. Cant wait to have a rocking Xmas.
Sunday, 11 November 2007 11:58 a.m.
I just wanted to thank Abtec so much for the recent service experience I've had. It started with the excellent responsiveness to my emails when I was trying to work out what alarms system I needed. The fact that you were a mobile service suited my needs perfectly and the install by Barry was great.
But when I had a query about something not working with my radio after the install I think your customer service excellence was proven ten-fold. Barry came round, discovered it was ultimately user-error (i.e. me) but he spent the time looking into it, and then rang me an talked me through what I should do.
Never once have I felt like a non-techo, or like an idiot for not knowing what alarm system I wanted or how to use my radio properly. I only wish I had more need of Abtec services! I can tell you that I've told everyone I know about how great this experience has been.
Well done to you all.
Monday, April 02, 2007 2:52 PM
I am amazed at the speed of your operation-Thanks. It was easy to find what I wanted and a straight forward process to order. I noticed the ad on TV and I'm glad I followed it up.
Thursday, March 15, 2007 6:54 PM
After visiting your website and purchasing a headunit, i'd like to say that i was impressed with the excellent and informative customer service i received. Always a plus in my books!
The website is well set out and easy to use, and the massive range of brands and products is the main reason i visited the site in the first place. Payment options are explained thoroughly and the large number of monthly specials are a great reason to keep an eye out for any bargains.
Safe, secure, massive range, and fantastic prices for NZ new products, what more can a car audiophile ask for? Will definately buy something off you guys again!
Sunday, October 15, 2006 10:26 AM
Thank you very much for helping me get the radio! The Installers gave me a call nearly straight after I emailed! The unit is in and I'm very happy with it, thank you very much for your help, and I hope to deal with you guys in the future :)
Wednesday, September 13, 2006 3:38 PM
Thanks to you and your team for such a superb service, I received my unit overnight, which was fantastic. In my job I deal with a large number of companies, I only wish thier websites and service matched yours, it would make my job a lot easier.
Keep up the good work; I will be using your company again and again.
Wednesday, September 13, 2006 9:17 AM
“We were looking to buy a CD player for our family wagon, and after hearing an advert on the radio for ‘Online Car Audio’, I decided to check out the web site. The first thing I noticed was how well priced named brand stereos were. I found the web site very user friendly, especially the ordering process, and after selecting a stereo and ordering I was called the very next day to confirm a time for an install. Between ordering and having the stereo installed was a matter of a few days, which is really great service.”
Wednesday, September 11, 2006 1:47 AM
Just thought I'd let you know that the subwoofer I purchased from you is absolutely perfect. It arrived the very next day after your follow-up call to let me know that my order had been received. The Online Car Audio web site is so easy to use, unlike other web sites that seem to take forever to sort through.
I'll definately be returning to Online Car Audio again.
Thursday, May 25, 2006 1:54 PM
I wish to place in writing my thanks at the service I recently received from your company for the installation of my car stereo. Your staff member went out of his way to keep me up to date with the installation. He was prompt, friendly and did the job in a short period of time.
I have used your company over a number of years because of the great service and good pricing. In the past I have had installed stereo systems, car alarms and cell phone hands free kits.
Thank you for providing an excellent service
Monday, May 22, 2006 5:18 PM
Just a note to say many thanks for the fast delivery of our order. I only called you on the Thursday afternoon, yet the goods arrived on the Friday morning! I was impressed by the customer service and pricing and will definitely use you guys again.
Sunday, May 21, 2006 6:13 PM
To the Guys at Online Car Audio,
I'd whole-heartedly recommend Online Car Audio to anyone wanting professional, quality audio products and advice, backed up with after-sales service & support.
The online order process was fast, easy, and secure. Online Car Audio gets a big thumbs up from me.
Wednesday, May 17, 2006 10:37 AM
I had a call from JVC this morning saying I had won a state of the art video camera as a prize. Thank you for entrering me in the competition. It is a fantastic and unexpected bonus after purchasing the car stereo system from you.
Wednesday, May 10, 2006 4:30 PM
I would like to thank yourself and the team at Online car audio for the truly impressive JVC audio visual system you guys set up for my Evo. The amp, head unit, speakers (not to mention SUB !!!) combination just has to be seen and heard to be believed. The install was a work of art. If the car wasn't impressive enough, now you just cant keep me out of it ! Unreal !!!
Thursday, May 04, 2006 9:58 AM
Dear Online Car Audio
Thanks for your help and your company is a lot easier to deal with than other retailers. well done on that tv add and website. really "top notch" stuff.